Ask Davad — the questions we answer every week.

Yes — NSW Fair Trading contractor licence 485846C, held by the owner, Davad Cala.

We repair first. If it can be fixed economically, we fix it. If not, we say so — and the call-out fee is included in the price of a new system from us.

Check with us on the call out fee for your location; it is usually $100–$150. It is included in the price if you go ahead with the repair or a new system.

Yes, we can often come the same day if you call early enough, especially in the shoulder seasons. In a December heatwave it is usually two to four days — call and we will tell you straight.

It depends on the room size, the sun and the insulation: a small unit for a bedroom, a large one for open-plan living. See the sizing guide, or send us a photo and the room size.

Five years on our workmanship, plus the manufacturer’s own warranty on the unit.

Daikin, Mitsubishi, Fujitsu, Samsung, Panasonic, Actron and the other major brands. We will also install a unit you have bought, if it is suitable.

Yes — including an installation for a New South Wales public school. See the Commercial page.

Yes. We book with them directly and send you the photos and the invoice.

Sydney metro, from our base in Western Sydney. See the Areas page for every suburb we have worked in.

Yes, and we dispose of it.

No. Every penetration is sealed and made good — it is in the quote.

Call, or use the form, choose Repair and describe the problem. You will hear back the same business day.

Ask when you book — we tell you before we come, never after.

For most split systems, yes. Ducted usually needs a look in the roof.