Privacy Policy

This policy explains what personal information Union Airconditioning Pty Ltd, trading as Union Air Conditioning (ABN 49 422 439 037), collects through this website, and how we use it.

What we collect

When you use the enquiry form, we collect your name, phone number, email address, suburb, the system type and what you need done, and (optionally) how you found us. If analytics is switched on for this site, we also collect anonymised usage information through a cookie — pages viewed, general location and device type — to understand how the site is used. We do not use this to identify you personally.

Why we collect it

We use your enquiry details to contact you, provide a quote, and arrange or carry out the work you ask us to do. We use analytics information, where enabled, only to see which pages are useful and to improve them.

How we handle it

We do not sell, rent or trade your personal information to anyone. Your enquiry is sent to us through a third-party form-processing service acting only on our instructions; it is not used for any other purpose. We keep enquiry and job records for as long as reasonably needed to provide the service, meet our tax and warranty obligations, and no longer.

Your rights

You can ask us at any time to tell you what information we hold about you, to correct it, or to delete it. Email davad@unionairconditioning.com.au and we will respond within a reasonable time.

Changes to this policy

We may update this policy from time to time. The current version is always the one on this page.

Contact

Questions about this policy: davad@unionairconditioning.com.au or call 0450 379 600.